Click
below to be taken to the appropriate FAQ.
About
MoonRings:
How
is MoonRings different from a traditional travel agency?
What destinations does MoonRings
serve?
I don't know where to go on my honeymoon
or destination wedding. How can MoonRings help?
Working
with MoonRings
What
are the benefits of working with MoonRings?
Who are the people who will be helping
me with my honeymoon or destination wedding?
Does MoonRings charge a fee for its services?
What are the terms of working with MoonRings?
I live outside the United States. Can
MoonRings still help me?
Other
Can I use MoonRings even if I'm not taking
a honeymoon?
I'm a travel supplier and I would like
to introduce my company to MoonRings. Where can I contact
you?
When I try to print, the right margin gets
cut off. Is there anything I can do?
About
MoonRings:
How
is MoonRings different from a traditional travel agency?
Unlike
most traditional travel agencies, our sole focus is on destination
weddings, honeymoons and anniversary travel. This means
we have a much better understanding of, and appreciation
for your needs, frame of mind and concerns from day one.
As a result, we have streamlined the planning and booking
process to make working with us an easy, enjoyable and timesaving
experience.
Our
knowledge of the destinations we serve also sets us apart.
All of our Relationship Managers and Travel Consultants
are extremely experienced, and travel to the destinations
they serve frequently. Our local destination contacts have
personal relationships with our staff.
As a
national travel service with a discriminating (and deserving)
clientele, distinguished travel suppliers (hotels, tour
operators and the like) want to work with MoonRings. This
attention from the supplier community translates into better
value for you - you get a better experience for your travel
dollar.
Finally,
it's all about service - we take the utmost care to provide
the high level of personal service you deserve. This is
a special trip. We aim to make planning, booking and traveling
a stress-free experience that you can enjoy with confidence.
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What
destinations does MoonRings serve?
We focus
primarily on destinations outside of the continental United
States, some of which are generally considered more "traditional"
honeymoon locations, and some of which are quite unique.
We currently serve the following destinations:
-
USA,
Hawaii and Canada
-
Mexico
and the Caribbean
-
Costa Rica, Belize and Panama
-
Argentina, Brazil, Chile and Peru
-
French Polynesia and Fiji
-
Bali, Cambodia, Hong Kong, Japan, Thailand, and Vietnam
-
Australia and New Zealand
-
Croatia, Czech Republic, France, Greece, Hungary, Italy,
Portugal, Spain, Turkey and the UK
-
Seychelles, Maldives, Mauritius and Zanzibar
-
South
Africa, Botswana, Kenya, and Tanzania
To learn
more about these locations, visit our MoonRings'
Honeymoons area.
If you
are considering a destination that is not listed, we may
still be able to assist. Please contact us by email at info@moonrings.com,
or by calling us toll free at 800-205-3314, M-F, 9am-7pm
CST.
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I
don't know where to go on my honeymoon. How can MoonRings
help?
This
is a common situation for many couples, and we know from
experience that "one size does not fit all" when
it comes to honeymoons and other special trips.
We help
by getting to know you, understanding your preferences and
needs, as well as your previous travel experience. This
is done by working through the MoonRings
Destination Evaluation, which involves an online component
followed by a conversation with a Relationship Manager.
During this process, we will analyze your needs and come
up with a number of suggestions. We will then help you narrow
the list, after which we will put you in touch with one
or more of our Travel Consultants to determine exactly what
is best for you.
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Working
with MoonRings:
What
are the benefits of working with MoonRings?
There
are several important benefits to working with MoonRings.
These include:
-
Honeymoon
and destination wedding specialists: Our products
and services are focused on the unique needs of you, the
honeymooner or bride and groom-to-be.
-
Destination
knowledge: We mesh our understanding of the honeymoon
and destination wedding planning process with specific
destination knowledge to provide a superior planning and
booking experience.
-
Personalized
service: You will have access to a Relationship Manager
and/or an experienced Travel Consultant to help you choose
and tailor your vacation. We are there for you until the
day you return home.
-
Better value: Because of our local destination
knowledge and strong personal relationships, we can often
get you more for your money than you could on your own
or through your local travel agent. In many cases, the
incremental value you receive will more than cover our
service fee!
Top
Who
are the people who will be helping me with my honeymoon?
There
are two types of people who will assist you with your trip:
a MoonRings Relationship Manager and/or a MoonRings Travel
Consultant.
Our
Relationship Managers will take the time to understand your
honeymoon dreams, desires and needs and then connect you
with the right Travel Consultant, based on your destination(s)
of interest. Our managers have a broad range of destination
knowledge so they can help you narrow down the choices.
Once you are working directly with a Travel Consultant,
your Relationship Manager will still be responsible for
the overall quality of your planning, booking and travel
experience. They are there to answer questions and assure
your relationship with MoonRings is a good one. Finally,
they will remain as your primary point of contact within
MoonRings should you desire travel assistance post-honeymoon.
Our
Travel Consultants are true destination experts for the
locations we serve. They are here to share their inside
information with you! Their local knowledge helps you focus
on the places and activities you will enjoy most. They are
the ones who will make your trip happen, and will be there
to support you every step of the way.
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Does
MoonRings charge a fee for its services?
Yes,
we do charge a fee for our planning and booking services.
Typical honeymoon and anniversary planning fees tend to
be $195-$295 per couple, but can range from $95 to $525,
depending on the type of trip you are planning. As a MoonRings'
client, you will receive a variety of specialized services
and benefits. To learn more about our fee structure, click
here.
Service
fees for destination weddings will vary. Please contact
us directly to obtain an estimate for your particular situation.
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What
are the terms of working with MoonRings?
The
relevant terms of working with MoonRings fall into the categories
below:
By agreeing
to engage with MoonRings, the customer agrees to abide by
these terms and conditions.
Click
to see our full Terms of Service
page.
I
live outside the United States. Can MoonRings still help
me?
MoonRings
primarily serves customers residing in Canada and the United
States. We anticipate as our service grows that we will
also be able to serve overseas customers. In the meantime,
we invite you to use our site, subscribe to our newsletter,
and drop us a question or two - we'll try to help wherever
we can! And depending on your needs, we may even be able to
help you plan and book your trip.
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Other:
Can
I use MoonRings even if I'm not taking a honeymoon?
Absolutely.
While we cater to honeymooners, our deep expertise across
a variety of locations means we can help you with a special
vacation, whether it is your annual getaway, a romantic
interlude, or a grand adventure! Simply use our site and
service according to the existing processes and terms.
Top
I'm
a travel supplier and I would like to introduce my company
to MoonRings. Where can I contact you?
We are
always interested in the opportunity to work with reputable
travel suppliers. Please feel free to contact us at partnership@moonrings.com.
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When
I try to print, the right margin gets cut off. Is there
anything I can do?
Try
setting your printer to "landscape" orientation.
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